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April 25th, 2009 
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Owners of computer shops understand that their industry is very competitive. How can you stay technologically up-to-date and still focus on customers?
The biggest mistake those that own computer shops make is spending too much time on gadgets and gizmos or the latest, greatest operating system or product. In order to run a profitable business, you have to focus on the relationships you build with your valued customers. Truly understanding your customer will help you provide better services. And when you can provide superior service, you will truly stand out from the competition.
The following 3 tips can help you provide excellent customer service, so you can stand out from the crowd.
1. Find Out What Makes Your Best Customers Tick… And Ticked. The more you learn about your customers, and their needs, and their frustrations, the better you will be able to serve them. Remember, a satisfied customer is more likely to become a loyal, long-term client.
2. Survey Your Former Customers. The term “lost customer” refers to a customer that has opted to go to one of your competitors. You can learn a lot from these people; often they can tell you exactly where you went wrong. Face your fears and confront these people. Why did you lose their business? Make sure you are keeping all old mailing lists so you can get in touch with those you lose. Send a survey card, do a phone survey or provide a toll-free number or e-mail address. Customers can give feedback on what was lacking in their experiences with you. This approach can help you make changes to keep more customers … and sometimes even bring some lost customers back to you.
3. Inspire Customer Loyalty. Loyal customers are very cost effective. Often these customer will refer other clients to your business who will also be loyal and high quality. These loyal customers are incredibly important and become your bread and butter, stable revenue-building clients. Focus time and money on keeping customers happy and inspiring them to stick with you. Ask them directly about their biggest computer and business problems. While competitors with computer shops might be able to duplicate your products, when you inspire your customers, you ensure these competitors can’t duplicate your level of service.
In this brief article, we talked about how computer shops can set themselves apart from their competitors by providing excellent customer service. Learn more about how you can attract great, steady, high-paying clients to your computer shop now at http://www.ComputerShopSecrets.com
Copyright (C), ComputerShopSecrets.com, All Rights Reserved
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Helpful Holiday Tips for Computer Services from the Geek Squad at Best Buy. Be sure to visit our holiday shopping chats at www.askablueshirt.com. The chats take place Monday, 11/27 at 1pm EST and Friday, 12/15 at 1pm EST. Looking for another great resource? Our exciting new gift idea tool, the Wow Factor Finder launches 11/30/06. Go to www.askablueshirt.com and look for the Wow Factor Finder link to get great ideas on how to WOW your family and friends this holiday season. For further info …
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www.thescrubbug.com is loaded with tips on shopping,p/c repair/computers,traveling,cars &finances?Does anybody know of any sites like it? there was thousands of tips. and was a great help.
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I really liked your channel and this video. If you need any help getting this video exposed I use a site called tubeviews.(net) It has really helped like 20 of my main videos get to the top in position. Its nice.
I like what i watched.
Just like any business, you need to define your target market and determine how to effectively reach them. Some possible target markets include:
- Small business owners, who more often than not do not have a dedicated employee for computer repair needs. Most of small businesses also would rather outsource the repair and maintenance of their computers rather than spend too much time away from their core business to do the repairs needed.
- Home business owners and one person businesses whose computers are extremely essential to the operation of their business
- Retired baby boomers are another important possible target market for this business. Most of the old folks will not drive to town to get their computer fixed. Plus, many of them are not willing or do not have the technical know-how to do even simple fixes or installs.
For additional information, read the following books:
Computer Repair Business Lessons Learned by Daniel Hand
How to start and run your own computer repair business by Joe A. Wisinski
Start Your Own Computer Business: Building a Successful PC Repair and Service Business by Supporting Customers and Managing Money by Morris Rosenthal and Reva Rubenstein
Try to stick to one site to avoid spending a lot on shipping. Go to newegg and make sure every item you get is either a combo item or has free shipping. I saved 80 dollars by using combos for every piece of my latest rig. Sink most of your money into a video card, I would go EVGA if you are getting an NVIDIA card. They have a step up program so that if something new comes out within 90 days of your purchase you can upgrade by paying the difference between how much you paid versus the new card. Adds a lot of life to your computer for only 30ish dollars. You can go cheap on the case as long as it gets good airflow. AMD Phenom 2s are the best for the money atm, Intels are more powerful but the platform will cost you a lot more. Don't go cheap on a power supply, and make sure you get ram from a decent brand (Corsair, OCZ, GSkill). Get a nice after market heatsink too, this can greatly increase your performance through overclocking.
Have fun, I love building budget computers.
Here's an example, remember you can save a lot of money by re-using old pars (HDD, CD-DVD drive just depends what is compatible.)
LITE-ON 24X CD/DVD Burner Black SATA Model iHAS324-08 –
Item #: N82E16827106291
Thermaltake Strike Mx VI6001BNS Black SECC Steel ATX Mid Tower Computer Case
Item #: N82E16811133069
Western Digital Caviar Green WD6400AACS 640GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive
MSI 770-C45 AM3 AMD 770 ATX AMD Motherboard –
Item #: N82E16813130228
EVGA 896-P3-1258-AR GeForce GTX 260 Core 216 SSC Edition 896MB 448-bit GDDR3 PCI Express 2.0 x16 HDCP Ready SLI Supported
Item #: N82E16814130441
OCZ StealthXStream OCZ700SXS 700W ATX12V / EPS12V SLI Ready CrossFire Ready Active PFC Power
G.SKILL 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666) Dual Channel Kit Desktop Memory Model F3-10666CL8D-4GBHK
AMD Phenom II X3 720 2.8GHz Socket AM3 95W Triple-Core Black Processor Model HDZ720WFGIBOX –
Scythe SCKTN-3000 92mm Sleeve "KATANA3" 3Heat Pipes CPU Cooler
Copied from newegg it was 705.00 without shipping. All of these parts can be scaled down by the way. Just make sure you get a good video card!
There are screw extractors out there, but for a low torque application like this the best way is probably to take a toothpick, cut part of the tip off so it fits flush into the circular hole, put epoxy on it and tape or support it there overnight while the epoxy cures. Should come right out after that. I wouldn't recommend superglue, it is too brittle.
There are lots of good cameras out there. Anything 5 megapixels or above will be fine. I like the Canon A series cameras.
Here are some things to consider
Camera size, do you need a really small and thin camera?
Do you want rechargeable battery or easily obtained AA?
do you want to make video?
Do you need a high optical zoom or is 3x enough?
Memory card type. SD is pretty much the standard and new computers all have SD slots. Sony cameras use memory sticks and they have had compatibility issues.
hope this helps.
Everyone knows that Windows computers can sometimes slow down over time. While not an exhaustive list of solutions to problems, this collection presents some ways to speed up a computer.
1. De-Fragmenting
Over time, the data on your hard drive gets scattered. Defragmenting your hard drive puts your data back into sequential order, making it easier for Windows to access it. As a result, the performance of your computer will improve.
a) Right click of C Disk.
b) Click properties.
c) Click tools tab.
d) Click "Defragment now".
e) Click Defragment.
2. Uninstall Unneeded Programs
Removing programs that you no longer use can free up space on your computer and speed up your system's performance. However, you need to uninstall the programs properly to see much improvement; deleting them is not enough.
3. Stop Programs from starting on Windows boot
One way you can speed up your computer is to prevent programs from launching themselves at start-up. Not only do the unwanted programs delay the start of Windows, they also continue to slow down your computer since they use system resources.
a) Open your Start menu.
b) Click Run
c) In the command screen type "msconfig.exe"
d) In the "system configuration utility", click either "service" or "startup" tab
e) Uncheck all programs that you are no longer using.
f) Click "OK"
4. Check for Spyware and Adware
Spyware is software that allows companies to monitor what websites you visit or even access your computer. Adware is software that displays advertisements. Both use system resources and slow your computer down. Detecting and removing the programs will improve system performance.
Get the best one from: <–http://toptenantispywareviews.com to scan your pc
5. Clean your Registry
Microsoft Registry Problems = Slow Computer!
Use the tool: <–http://downloadlk.com/themosteffectiveregistrycleaner.htm
Learn more information "why is my computer running so slow": <–http://downloadlk.com/WhyIsMyComputerSlow.htm
You can't limit it to a certan amount of time with out special softwhere which you will need to buy and install, but you can however make your comuter shut down at a certan time of day by pasting
'@echo off
title Scheduled Shutdown Batch
color A
echo Enter Time To Shutdown (Use 24 hr format, eg 21:35)
set /p stime=
cls
at %stime% ""shutdown -s -t 00"" >nul
echo Your PC Will Auto Shutdown At %stime%
echo Press Any Key To Exit
pause >nul
exit '
into a notepad doccument and saving it as .bat , then when o click it you can input the time you wish it to shut down.
Hope i helped =)
no but scrubbug is a great place to visit!!!
take your own pepper spray
Your initial tables need to be :
components (id int(6) primary key auto_increment, description varchar(35) unique key, type_id int(6), obsolete int(1) default 0);
component_type (id int(6) primary key auto_increment, type_descn varchar(35) unique key);
client_selection (order_id int(6) not null, component_id int(6));
orders (id int(6) primary key auto_increment, user_id int(6), Order_date date);
Coupled with a client table using an auto_increment id field and carrying each user's details you can link each build to the client, and an order. A client can make hundreds of orders this way, the data is linked by id, and each build can be distinguished from previous orders. A quantity order could be created using an additional table for build_1, build_2 etc, including a quantity field, the primary key id from this can be used to link groups of components to each of a different machine on the same order. You would then add a field to the client_selection table to identify which part fits in which machine. Keep the fields in each table to a minimum, use id links to identify data to it's client, machine, order, build etc. A price table listing prices against component id allows for simple costing updates, a table for prices at date of order against component id on the order could mean selling at one price today, increasing the price tomorrow and building the machine next week without upsetting the client. He gets billed what he was quoted. Small amounts of data and linking makes the system flexible, don't be afraid to modify tables as required during testing.